OUR SERVICES

Crew Visas

Extensive Know-How. High-Complexity Jurisdictions.

“Maritime professionals are acutely aware that a single document error may result to a denial. And this means a five-digit expense. ”

DOCSUPPORT — SPECIALIST VISA OPERATIONS

CORE EXPERTISE

High-Complexity Jurisdictions

🇺🇸 U.S. C1/D CREW VISA

The most scrutinised crew visa in the US consular system. Over 10,600 applications refused in FY2024. We bring consulate-specific knowledge, personalised interview preparation, and zero-error file submission that generic agencies cannot replicate.

🇨🇳 CHINA C-TYPE CREW VISA

Requires port agent invitation letters and landing permits with strict protocols. We coordinate the entire chain — from Chinese Foreign Affairs Office approval to document delivery — for Shanghai, Guangzhou, Dalian, and Tianjin ports.

🇪🇺 SCHENGEN CREW VISAS

Greece entry point expertise via local embassy partners. Emergency Schengen processing for yacht crews, flying squads, and PMSC personnel requiring rapid deployment to European ports.

WHY DOCSUPPORT

A Stand-Alone Crew Visa Department

We operate a dedicated, stand-alone Crew Visa Department — not a side desk bolted onto general travel services. It delivers a level of specialist attention that reaches far beyond routine processing, and it is precisely why shipping principals, agencies and even fellow providers entrust us with their most complex, time-critical and so-called ‘unsolvable’ cases.

Scalable solutions for every operation. Trusted by shipping companies, crew travel desks, travel agencies and yacht-management firms worldwide, we handle the full spectrum of demand — from a single urgent embarkation tonight to long-term, high-volume crew-rotation programmes across an entire fleet. One specialist standard applies to every file.

The margin for error is unforgiving — We apply our proprietary 15-point audit in our crew travel department. Combined with our full crew documentation management, nothing is left to fall between the cracks.

The Minutes-to-Appointment Advantage

When a crew change cannot wait, neither do we. Live appointment monitoring and established consular relationships routinely turn waiting lists into confirmed slots in minutes — protecting sign-on dates and keeping vessels on schedule.

Precision Risk Management and Consultation

Every file is screened for refusal risk before it is ever lodged. Personalised interview preparation, document verification and refusal-prevention review mean nothing is left to chance at the consular window.

Flexible Submission Pathways

Engage us the way that suits your operation — a simplified online form, a guided video e-appointment with a specialist, or a traditional printable submission. Three pathways, one uncompromising standard of accuracy.

THE DOCSUPPORT METHOD

Precision at Every Stage

From the heavily scrutinised U.S. C1/D visa to China’s C-type regime, the same disciplined method protects every crew member we move.

GLOBAL REACH

From the Americas to the Asia-Pacific

Beyond the major high-complexity jurisdictions, we process crew permits and visas across 20+ nations for maritime and aviation professionals. Our Stand-Alone Crew Visa Department delivers the “minutes-to-appointment” advantage that protects tight crew change windows.

ADDITIONAL JURISDICTIONS

🇦🇺 Australia

Maritime Crew (Subclass 988) & Transit

🇨🇦 Canada

Seafarer & Airline Crew Entry

🇰🇷 South Korea

Crew & Transit (C-1 / G-1)

🇦🇪 UAE

Seafarer Permits & OK-to-Board

🇯🇵 Japan

Crew Landing Permits

🇸🇬 Singapore

Maritime Crew Pass & Air Transit

🇮🇳 India

Seafarer & Flight Crew Visas

🇵🇭 Philippines

9(g) Visas & Transit Clearance

A NOTE TO TRAVEL AGENCIES

Non-maritime travel agencies regularly encounter clients with specialised crew visa requirements that fall outside their expertise. We offer a dedicated B2B consultancy track — providing expert guidance, co-handling, or referral services to ensure your clients receive the specialist processing their crew status requires, without jeopardising your client relationship.